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Saturday, November 4, 2017

MS PowerPoint: server application, source file, or item can't be found, or returned an unknown error. You may need to reinstall the server application

MS PowerPoint: server application, source file, or item can't be found, or returned an unknown error. You may need to reinstall the server application

This tutorial describes how to fix server application, source file, or item can't be found, or returned an unknown error. You may need to reinstall the server application in MS PowerPoint. Today Morning I received a call from the customer. They unable to insert the PDF object into the Microsoft PowerPoint 2010. I Just look into that machine and resolved the reported problem.
Unable to insert PDF file in Microsoft PowerPoint
Error:-
server application, source file, or item can't be found, or returned an unknown error. You may need to reinstall the server application.png
Solution:- These are the steps followed to resolve this issue.


Step#1 Install the DDL:- regsvr32 %systemroot%\system32\ole32.dll
                              DLL installation
Step#2 Disable Protected Mode by going to Edit > Preferences > General  [Deselecting or Uncheck the Radio Button] Enable Protected Mode at startup.
                              
Step#3 Restart Reader and the PowerPoint.
I hope this information is useful for you. Please forgive any typos or incomplete sentences.
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8 comments:

  1. regsvr32%systemroot%\system32\ole32.dll

    ReplyDelete
  2. very useful information, thanks for sharing.

    ReplyDelete
  3. Hi Ranjitkumar,

    What preferences did you mentioned in the step 2?

    ReplyDelete
  4. i'm having the same issue except i don't use acrobat reader, i user acrobat xi pro.
    "Enable Protected Mode at startup" is not an option in my version as protected mode is off by defualt.

    ReplyDelete
  5. Thanks for the help Ranjit!

    ReplyDelete
  6. I am getting the same error in Mac. (MS Powerpoint 2011) while trying to insert a PDF as icon into the Presentation (PPT). How to go about in Mac?

    ReplyDelete

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